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FAQ's


Table of Contents

  1. How long has TMG been in business?
  2. How is TMG different from other financial advisors?
  3. What is a fee-only financial advisor?
  4. Will TMG hold my assets directly?
  5. Will I be required to move my assets to another custodian (such as Charles Schwab and Co.)?
  6. Why do you invest in mutual funds rather than stocks?
  7. How does TMG select mutual funds?
  8. How often do you review my portfolio?
  9. How often do I meet with TMG to discuss my financial situation?
  10. I prefer to manage my own investments. Can I engage TMG solely for other financial planning services?
  11. Will you consult me before making trades?
  12. I am comfortable investing in U.S. companies, but am less comfortable investing in international markets. Do you normally recommend international exposure?
  13. Why would I hire TMG when I can purchase mutual funds on my own?
  14. Do you work with our accountant?
  15. Is TMG accepting new clients? If so, what is your minimum?
  16. Do you accept clients who live outside the Washington DC metro area?
  17. Are references available?
  18. Can I select a TMG professional to work with?
  19. How do I know TMG is going to be around for me in the long term?
  20. How does TMG ensure privacy and confidentiality?
  21. How do I engage TMG’s wealth management services?
  22. I would like to hire a financial planner but I don’t meet your minimums, can you refer me to someone?

How long has TMG been in business?

Former Chairman Lynn Hopewell founded the Monitor Group in 1981.   

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How is TMG different from other financial advisors?

As fee-only financial advisors we are compensated by fees charged as a percentage of invested assets.  TMG provides all other financial planning services (including retirement planning, estate planning and tax planning) at no additional charge.  This type of cost structure assures our dedication to preserving assets and protecting your overall financial health, rather than focusing on selling products.  Our investment philosophy is based on Nobel Prize-winning economic and finance theory.  Our long standing, proven investment track record is a result of sticking to those principles, even when short-term market events prompt other investment advisors to abandon their beliefs.  Our objective is to ensure your long-term financial success.  Nearly 200 satisfied clients can attest to this marked difference.
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What is a fee-only financial advisor?

Fee-only financial advisors are compensated only by their clients.  By avoiding the conflicts of interest, fee-only wealth management firms such as TMG stand out in the crowd of otherwise conflicted financial professionals.  A 2003 industry survey indicated less than 20 percent of advisory firms operate as fee-only financial advisors.  Why?  Probably because over 80 percent of advisory firms could not survive without selling financial products!  Why else would a firm permit the inherent conflict between giving objective advice and selling products to continue if they could do otherwise?

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Will TMG hold my assets directly?

No. TMG is not a custodian.  We direct the custodians who hold your assets.  You must authorize all actions we take in your portfolio.  This could be in advance, such as the authority to place trades within your account, or as a change is needed, such as changing your IRA beneficiary.  Our limited authority over your assets extends to monitoring and managing your portfolio so you don’t have to.  We never have possession of your assets.

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Will I be required to move my assets to another custodian (such as Charles Schwab and Co.)?

You may be required to change custodians.  After extensive research on the topic, at this point we find Charles Schwab & Co has best served our clients. We continue to review our relationship with Schwab.  Should we find one or more other custodians able to provide a better combination of service, convenience and cost, we would use them.

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Why do you invest in mutual funds rather than stocks?

We choose to buy mutual funds for our clients for several key reasons:

    1. For the same level of total return, the mutual funds we select provide lower volatility (or risk) than individual equities or bonds.  This is a critical component of long-term financial success.
    2. There are no sales charges on the mutual funds we select—commonly called “no-load” funds.
    3. The mutual funds we select have very low internal management costs.  Even though these costs may seem small, they add up over time and will eventually diminish returns.
    4. The mutual funds we select exhibit specific investment “behavior.”  Thus, they react differently under various market and economic conditions.  Consistent non-correlated investment behavior is critical to engineering an efficient portfolio.

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How does TMG select mutual funds?

TMG has a disciplined screening process combining objective data with our investment committee’s expertise.  Our investment committee meets several times during the year to review the results of our screening and determine whether to retain, delete or add investments.

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How often do you review my portfolio?

We prepare and deliver to you a formal written review and accompanying report of your portfolio twice a year. However, a variety of events may also trigger an internal review, and possibly a rebalancing, of your portfolio. They are:  

  • Cash flows – when you deposit or withdraw money, we will determine the best course of action to most closely align your asset allocation with the target while seeking to minimize transaction costs.
  • Portfolio reviews – we take a look at your asset allocation before meeting with you to assure it is properly balanced.
  • Change in client situation – if a life event or change in objectives necessitates an alteration to your investment design, we will implement the necessary changes. 
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How often do I meet with TMG to discuss my financial situation?

We usually meet with clients twice a year, either in person or via phone.  All meetings result in a detailed set of internal notes allowing us to better serve you in the future.  Your entire history is available to us electronically and is reviewed prior to meeting with you.
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I prefer to manage my own investments. Can I engage TMG solely for other financial planning services?

Yes.  We provide comprehensive financial planning for a fee ranging from $5,000 to $15,000.  Interestingly, very few individuals have availed themselves of this very limited service.  This is because TMG is a comprehensive wealth management firm.  We provide a wide range of services, including comprehensive planning, for one inclusive asset-based fee.
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Will you consult me before making trades?

No, for several very important reasons.  First, as seasoned investment advisors, we have years of training and professional expertise at implementing, monitoring and managing portfolios. We do this day in and day out.  With all due respect, you do not. There is very little you could tell us about the how, what, when and why of trading using our advanced systems. 

Second, our investment philosophy and practices make use of the tenets of modern portfolio theory.  If we deviate from our investment criteria, we stray from the efficiency inherent in a properly designed portfolio. 

Finally, you hire us to monitor your assets so you don’t have to. Our relationship with clients must include discretionary authority in your portfolio, which eliminates the need for you to authorize the trades we place, (click here to read our explanation of discretionary money management).

Some investors may feel like they are “missing out on the fun” of trading themselves.  We consider trading, as one small part of an overall investment plan, to be an enormous responsibility. Investing has a significant impact on your long-term financial future.  As such, we don’t consider it an activity that should be conducted for “fun.”  If you find you can’t part with your trading hobby for personal reasons, we will encourage you to keep a small account “for fun” while you leave the rest of your assets to be managed by experts.

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I am comfortable investing in U.S. companies, but am less comfortable investing in international markets. Do you normally recommend international exposure?

We use international investments in developed countries (known as the G-7 nations) because it reduces the volatility of your portfolio.  This may seem counterintuitive to someone who is concerned about international markets.  However, international market behavior is often not highly correlated to domestic market behavior.  The net result is a volatility/risk reduction for your portfolio.  We understand markets abroad can be volatile, which is why we maintain a diversified holding of several international markets.  We are also careful to tailor your exposure according to your overall risk tolerance.  If you are a conservative investor, your portfolio design will have a smaller international holding.
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Why would I hire TMG when I can purchase mutual funds on my own?

There are several reasons you should consider TMG:

  • You can purchase mutual funds on your own, but without TMG’s continuous monitoring and management, how will you know when to buy or sell?
  • Most of the mutual funds we purchase for our clients are institutional class funds that cannot be purchased by you, a retail investor.  Your trading and administrative costs will be considerably less if you purchase them through us, sometimes less than half the retail cost.
  • TMG has a detailed, ongoing screening process that helps us determine the best mutual funds in each class. Because we monitor these funds closely to make sure they continue to pass our screens, our clients are assured they have the best funds from each asset class in their portfolio.  You could try to mimic a TMG portfolio on your own, but the time required and research cost to do so would be prohibitive.
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Do you work with our accountant?

We will coordinate with your accountant to provide helpful reports as they prepare your taxes.  We will also consult with them on tax preparation matters if there are issues unclear to you or us.
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Is TMG accepting new clients? If so, what is your minimum?

Yes, we are accepting new clients who have investable assets of more than $1 million.
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Do you accept clients who live outside the Washington DC metro area?

Yes. We make attempts to visit them on occasion when we are traveling in their area.  Otherwise, we schedule regular teleconferences to review their finances.  All clients, and out-of-towners especially, are encouraged to sign up for our online “Client Corner” which will allow them to receive reports online.  This also facilitates phone meetings so we can refer to the same materials, (click here to visit our Client Corner).

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Are references available?

Yes, once we have met with you for our “getting acquainted” meeting we can provide you with a few client references.

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Can I select a TMG professional to work with?

We try to match our clients’ personalities with those of our professionals during our first few meetings.  If you are not comfortable with our assessment you are welcome to make a request to work with a particular professional.  Since TMG works as a team on your portfolio, there will be several staff members involved in each client’s account.  Ultimately, your main point of contact can be someone of your choosing, provided the professional you choose is qualified to handle your account.  

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How do I know TMG is going to be around for me in the long term?

TMG’s team approach ensures more than one person is responsible for and to you. Several professionals have access to and know your client information. We keep a detailed database of every conversation, meeting, and correspondence we have had with our clients and these notes are circulated among the TMG professionals. This ensures if anything were to happen to one of our staff, the rest of the team would be able to service you with the same high standards of professionalism. 

TMG has also invested a great deal of time into creating a long-term strategic plan. This includes growing the firm to a size that can sustain itself in the years to come. We call it our “100-year firm” approach because this plan ensures the longevity of TMG through whatever conditions we may face over the years.

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How does TMG ensure privacy and confidentiality?

We recognize privacy is as high a priority as wealth preservation for many of our clients.  TMG has strict internal confidentiality policies, while we also abide by the various fiduciary standards of our profession.  We have implemented a number of technological safeguards to ensure none of our clients’ data can be compromised.
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How do I engage TMG’s wealth management services?

Once we have met with you, you simply sign our engagement agreement, which begins our professional relationship.  Either you or TMG can terminate this relationship at any time. 
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I would like to hire a financial planner but I don’t meet your minimums, can you refer me to someone?

TMG has several sources that can help you.  We may be able to refer you to a qualified firm.  Alternatively, TMG has created a public service website to provide help to consumers who are looking for financial advisors: www.FindAPlanner.org.  There you will find a list of questions you should ask prospective financial planners, along with explanations of the preferable answers to these questions.  We have also posted an important article that describes the layout of the wealth management world to help you navigate your way as you search for a planner.  www.FindAPlanner.org features links to the Financial Planning Association’s interactive web engine called “Planner Search,” allowing you to find planners in your area.

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The Monitor Group, Inc.

Wealth Managers, Investment Advisors, Certified Financial Planners™

1430 Spring Hill Road, Suite 400

McLean, VA 22102

Tel: 703.288.0500  Fax: 703.288.0900

www.TheMonitorGroup.com

The Monitor Group, Inc. is a Registered Investment Advisor with the United States Securities & Exchange Commission and maintains a notice filing with the following states: Florida, Louisiana, Maryland, Texas, Virginia . The presence of this web site on the Internet shall in no direct or indirect way be construed or interpreted as a solicitation to sell advisory services to residents of any state other than those in which it maintains a notice filing and shall not be deemed to be a solicitation of advisory clients living in any state other than those in which it maintains a notice filing.

Copyright (c) 2005, The Monitor Group, Inc. All Rights Reserved.